Dear Team,
Today one of the Windows admin reported that they are not able to take a RDP of one the VM but able to ping the server.
After taking VM console from vsphere client we have found VM in a hang state (as after giving ctrl + Alt + delete command nothing happens)
We have forcefully powered off the VM and power on the VM. Now it's working fine.
Just want to know if i face this type of problem then how to troubleshoot the issue need ur assistance on the same.
regards
Mr VMware